Shipping policy
Effective Date: September 10, 2026
Qevyne currently ships orders to customers within the United States.
1. Shipping Area
We currently offer shipping within the United States.
We do not currently offer international shipping.
Shipping availability may be subject to carrier service limitations for certain addresses.
2. Order Processing Time
Orders are generally processed within 1–3 business days.
Business days are Monday through Friday, excluding applicable U.S. public holidays.
Order processing begins after the order has been successfully placed and payment has been confirmed.
3. Order Cut-Off Time
Our daily order cut-off time is:
5:00 PM Pacific Time
Orders placed after the daily cut-off time may be processed on the next business day.
4. Shipping Transit Time
After an order has been processed and handed over to the shipping carrier, standard shipping transit time is generally:
5–10 business days
Transit time begins after the order has been processed and shipped.
5. Estimated Total Delivery Time
The estimated total delivery time is approximately:
6–13 business days
This consists of:
- Processing: 1–3 business days
- Shipping transit: 5–10 business days
These are estimated timeframes and are not guaranteed delivery dates.
Actual delivery times may vary depending on the shipping address, carrier operations, weather, holidays, transportation conditions, or other circumstances outside our reasonable control.
6. Shipping Rates
Standard shipping charges are based on the merchandise subtotal before taxes and shipping charges:
- Orders under $60 USD: $8 USD standard shipping
- Orders of $60 USD or more: Free standard shipping
The applicable shipping charge, if any, will be displayed during checkout before the order is completed.
7. Taxes
Applicable sales tax and other legally required taxes may be calculated based on the shipping destination and applicable law.
Any applicable taxes will be displayed during checkout before the order is completed.
8. Order Tracking
When tracking information is available, it may be provided through your order confirmation, shipping notification, or customer account.
Tracking information may take some time to become available after the package is handed over to the carrier.
9. Delivery Delays
Qevyne provides estimated delivery timeframes but does not guarantee a specific delivery date.
Delivery may be delayed due to circumstances including:
- Severe weather
- Carrier delays
- Holidays
- Transportation disruptions
- Incorrect or incomplete shipping information
- Other circumstances outside our reasonable control
If your order appears to be significantly delayed, please contact Customer Support.
10. Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address when placing an order.
If you notice an incorrect shipping address after placing your order, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or shipment.
11. Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or damaged during delivery, please contact us at support@qevyne.com.
We may request your order number, tracking information, and photographs of the package or product where applicable.
12. Contact Information
Qevyne
Legal Business Name:
Guangzhou Qiangshi Leather Goods Trading Co., Ltd.
Registered Address:
Room A401, No. 10, Xiling Industrial Park Road, Jiahe Subdistrict, Baiyun District, Guangzhou, Guangdong, China
U.S. Customer Support Center:
330 E Costilla St
Colorado Springs, CO 80903
United States
Email: support@qevyne.com
Phone: +1 719-285-0946
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time