Privacy policy

Effective Date: September 10, 2026

Qevyne ("Qevyne," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website at qevyne.com, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Name
Billing address
Shipping address
Email address
Phone number
Order and purchase information
Information you provide when contacting Customer Support
Device and browser information
Website usage information
Information collected through cookies and similar technologies

We collect information that is reasonably necessary to operate our online store, process orders, provide customer service, and improve our website and services.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Process payments through our payment service providers
Arrange shipping and delivery
Provide order confirmations and updates
Respond to customer service inquiries
Process returns and refunds
Maintain and improve our website
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments are processed through payment providers available through our Shopify-powered checkout.

Qevyne does not require you to provide your complete payment card information directly to us for storage. Payment information may be collected and processed by the applicable payment service provider according to its own privacy policy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Operate essential website functions
Remember shopping cart information and preferences
Understand website traffic and usage
Improve website performance
Support analytics and advertising functions where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Information Sharing

We may share information with service providers that help us operate our business, including providers involved in:

E-commerce and website operations
Payment processing
Shipping and order fulfillment
Customer support
Analytics
Fraud prevention
Legal and regulatory compliance

We do not sell your personal information as part of the ordinary operation of our online store.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use or link to third-party services. These third parties may collect or process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services when appropriate.

8. Children's Privacy

Our website is intended for general consumers and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, or other forms of control over your information.

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity or request before processing it.